Privacy and Information Use Policy
- Introduction
At Deluxe Veneers Colombia, we value the privacy of our users, patients, and visitors. This Privacy Policy describes how we collect, use, protect, and share personal information in compliance with Law 1581 of 2012, Decree 1377 of 2013, and other applicable regulations on personal data protection in Colombia.
- Scope
This policy applies to all personal information collected through our physical, digital, and any other channels used to provide dental services, consultations, diagnoses, treatments, and marketing activities.
- Information We Collect
Deluxe Veneers Colombia may request and collect personal information in the following ways:
- Identification Data: name, type and number of identification document, date of birth.
- Contact Information: address, phone number, email.
- Clinical Information: medical and dental history necessary for diagnosis and treatments.
- Interaction Data: communication preferences and records of services provided.
- Purpose of Information Use
The information collected will be used to:
- Provide personalized dental services.
- Schedule and confirm appointments.
- Perform diagnoses, treatment plans, and clinical follow-ups.
- Send information about promotions, reminders, and updates (with prior consent from the data subject).
- Comply with legal and regulatory obligations.
- Confidentiality and Security
Deluxe Veneers Colombia implements technical, administrative, and physical measures to guarantee the security of information and to prevent unauthorized access, loss, alteration, or improper disclosure.
- Rights of Data Subjects
Data subjects have the right to:
- Access, update, and correct their information.
- Request the deletion of data when it is no longer necessary for the stated purposes.
- Revoke authorization for the use of their personal data.
Requests may be sent to deluxeveneerscol@gmail.com or to the clinic’s physical address.
- Information Disclosure
Deluxe Veneers Colombia will not sell, rent, or share personal information with third parties, except as required by law or when necessary to provide the contracted service (e.g., dental laboratories, insurance companies, or secure payment platforms).
- Policy Validity
This policy is effective from the date of its publication and may be updated at any time. Changes will be published on our website: https://deluxeveneerscol.com and communicated to users as applicable.
